Privacy Policy
Last updated: June 2026
Hotel Tejasvi is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding that information.
01Introduction
Hotel Tejasvi ("we", "our", or "us"), located at 1 Tejasvi Guest House, Opp. Astha Complex, Near Patanjali Phase-1, Haridwar, Uttarakhand 249405, operates the website at hoteltejasviharidwar.com.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us for the purpose of making a hotel booking. Please read it carefully. If you do not agree with the terms of this Privacy Policy, please do not use our website.
02Information We Collect
We may collect the following types of personal information when you interact with us:
Personal Identification
Full name, mobile number, and the number of guests in your party — collected through our booking inquiry form or WhatsApp messages.
Booking Details
Check-in and check-out dates, room type preference, and any special requests you mention when making an inquiry.
Usage Data
Basic information about how you access and use our website, such as pages visited and browser type — collected automatically via server logs.
Communications
Messages you send us via our website form, WhatsApp, or phone — including any feedback, complaints, or requests.
03How We Use Your Information
We use the information we collect for the following purposes:
- To process and confirm your room booking or availability inquiry
- To communicate with you regarding your reservation, including confirmation, reminders, and any changes
- To respond to your questions, requests, or complaints in a timely manner
- To improve our website, services, and overall guest experience
- To comply with legal obligations or resolve disputes if required
We will not use your personal information for unsolicited marketing communications without your explicit consent.
04Sharing Your Information
Hotel Tejasvi does not sell, trade, or rent your personal information to any third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may share information with trusted service providers (such as payment processors) who assist us in operating our business. These parties are obligated to keep your information confidential.
- Legal Requirement: We may disclose your information if required to do so by law, court order, or governmental authority.
- Business Transfer: In the event of a sale or transfer of hotel ownership, your information may be transferred to the new owner as part of the business assets.
05Data Storage & Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Your booking inquiry data shared via our website form is transmitted securely.
Please note, however, that no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
06Cookies
Our website may use basic cookies — small text files placed on your device — to improve your browsing experience. These may include:
- Essential Cookies: Necessary for the website to function correctly (e.g., maintaining your session).
- Analytics Cookies: Help us understand how visitors use our website so we can improve it. We use anonymised data only.
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.
07Your Rights
You have the following rights regarding your personal data:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal data, subject to legal obligations.
- Withdrawal of Consent: If you have given consent to receive communications from us, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details provided in Section 10.
08Children's Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it promptly.
09Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. The revised policy will be posted on this page with the updated date shown at the top. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the revised policy.
10Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: